Material Aid

Nation Wide Aid


SecondBite is one of Australia’s largest food rescue organisations. We work with food growers, manufacturers and retailers to rescue surplus and unsold edible food that would otherwise be wasted in landfill, and distribute it to local charities and non-profits around Australia. These charities run food programs to support people in need in their communities. The food we rescue is redistributed to the vulnerable Australians and is also turned into nutritious meals by the organisations we work with. Their community food programs help Australians including:

Families in crisis
Elderly and low income people
Refugees and asylum seekers
Homeless people
Indigenous Australians


Contact: 1800 263 283


NQR is Australia’s cheapest supermarket and discount warehouse, saving families, pensioners and everyday Australians up to 80% off their weekly grocery bill. NQR has 16 stores across Victoria (listed below) and also offer home delivery.

Morphett vale
North Geelong

St Vincent de Paul Society, Vinnies Soup Van

If you are looking for assistance with food, a designated call centre has been established to take your calls. Over the phone, we will determine your situation and make a personal arrangement of how we can reach you with these essentials. 

Examples of the support we can offer include food hampers for individuals and families, and food parcels for those with little or no cooking facilities.


Contact: Vinnies Welfare Assistance Line: 1800 305 330 (Mon–Fri 10am to 3pm).

Honest to Goodness, delivers Australia wide

Honest to Goodness was originally founded on the back of growing frustrations with the direction that the food industry was taking, and with a great desire to make healthy food and ingredients affordable for everyone. Matt and Karen started off by selling unpackaged nuts and dried fruits at various growers' markets around Sydney.

Over the years the Honest to Goodness brand has evolved and expanded its product offering into a vast retail grocery range, as well as bulk ingredient supply. We also proudly distribute over 20 additional brands, collectively supplying over 1000 products nationwide. Matt and Karen are convinced that people are increasingly looking for healthier, more socially responsible food choices, and believes that Honest to Goodness delivers this through the ongoing education and supply of good value, quality, nutritious food.


Contact:  02 8310 1800


Ask Izzy

Ask Izzy is a website that connects people in need with housing, a meal, money help, family violence support, counselling and much more.

Financial support is also offered through Ask Izzy


Food Aid - Victoria


Uniting Lentara
Ph: 9311 5900
32 Withers St, Sunshine
Food parcels for Brimbank residents holding a Centrelink or Immigration card.
Tuesday to Friday, 10am to 12.30pm

Tin Shed Neighbourhood House
Ph: 9366 4302
309a Main Rd East, St Albans
Food parcels for people in Brimbank. A limit of 5 times a year.
Tuesday, 10am to 12pm

Helping Hands Mission
Ph: 1300 892 010
Corner George St and Hertford Rd, Sunshine
Prepared hampers for existing clients in Brimbank.
(Appointment only)

Anglicare Sunshine
Ph: 0427 812 517
Holy Apostles Church
100 Anderson Road, Sunshine
Food vouchers for people living in 3020 postcode.
(Appointment only)

Anglicare Sydenham
Ph: 0438 589 630
St Luke’s Church
1 Eagle Terrace, Taylors Lakes
Food vouchers for people living in postcodes: 3036, 3037 or 3038
(Appointment only)

Salvation Army
Ph: 9364 9335
42 Devonshire Rd, Sunshine
Drop-in service, food hampers.
Tuesday to Thursday 10am to 3pm, Friday 10am to 7pm
Friday night take away meals only, 6pm


COOK 4 CALD (City of Casey)
Cook 4 Cald offers free meals for struggling people and families in the Casey area (Dandenong, Berwick, Narre Warren, Endeavour hills…). The order can be placed online via their website and delivered to you at no cost.




St Peter’s Church
Text 0450 039 288
15 Gisborne St, East Melbourne
Food parcels up to once a week for anyone in need.
Monday to Friday, 9.30am to 11.30am
Free breakfast daily, 7.30am to 9.00am

Salvation Army Project 614
Ph: 9653 3299
69 Bourke St, Melbourne
Free breakfast, lunch and dinner for anyone in need.
Monday to Friday, Breakfast 9am-10.30am, Lunch 11.30am-1pm
Monday to Sunday, Dinner 5pm-7pm

Vincent Care
Ozanam House
Ph: 8327 7500
191 Flemington Rd, Nth Melbourne
Food parcels.
Monday to Friday, 10am to 1pm


Hobson's Bay

Salvation Army
Ph: 9398 1750
108 Queen St, Altona
Food vouchers for people in the Altona, Altona Meadows West and Seaholme areas.
Tuesday to Thursday, 10am to 1pm

Walker Close
Ph: 9318 0521
Corner Walker Close and Millers Rd, Altona North
Food vouchers for people in Altona, Williamstown and Yarraville.
Wednesday, 10am to 1pm

Laverton Community Centre
Ph: 8368 0177
95 Railway Ave, Laverton
Food parcels for people in 3028 postcode.
Monday, Wednesday and Friday, 10am to 1pm

Williamstown Emergency Relief Centre
Ph: 9397 8411
Holy Trinity Parish Centre
2 Pasco St, Williamstown
Food parcels for people in Braybrook or Williamstown.
Monday and Friday, 10am to 1pm


Wesley Footscray Outreach
Ph: 9689 3515
310 Barkly St, Footscray
Food parcels for people living in the Maribyrnong area.
Wednesday to Friday, 9.30am to 4pm


Combined Churches Caring Melton
Ph: 9747 6811
100 Coburns Rd, Melton
Food parcels for people in the City of Melton holding a Centrelink or Immigration card.
Drop in Monday to Thursday, 10am – 2:30pm or Friday, 10am to 12.15pm

Melton South Community Centre
Ph: 9747 8576
41 Exford Rd, Melton South
Food parcels for people in Melton holding a Centrelink or Immigration card.
Friday, 9.30am to 12.30pm

Resergence Food Hampers
3 Graham St, Melton
Food parcels for people in Melton and surrounding areas.
Tuesday, 12pm to 3pm
Wednesday, 10am to 3pm

Catholic Care Melton
Ph: 0409 810 104 or 8746 0547
Co-located with Melton Health and Community Services
195 Barries Rd
Melton West
Food vouchers
Monday and Tuesday, 8.30am to 9.30am

Port Phillip

St Kilda Crisis Contact Centre
Ph: 9536 7777 or walk up and ring the doorbell.
29 Grey St, St Kilda

Father Bob’s Food Service
Ph: 9699 7474
Providing food parcels to those in need.
Monday, 6pm. Alma Park, St Kilda (Alma Rd side of the park).
Tuesday and Friday, 6.30pm. Corner Farrell and Princes St, Port Melbourne.
Wednesday, 6.30pm. Courtyard of 200 Dorcas St, Sth Melbourne.
Sunday, 6pm. The Peanut Farm Reserve, Chaucer St, St Kilda.


Uniting Care Wyndham
Ph: 9051 2000
19 Duncans Rd Werribee
Food vouchers and parcels for people in the City of Wyndham.
Monday to Friday (appointment only)

Salvation Army
Ph: 9731 1344
209 Watton St, Werribee
Drop-in. Food vouchers and parcels for people in the City of Wyndham
Monday to Thursday, 10am to 1pm


Salvation Army
Ph: 9429 2117
22 Lennox St, Richmond
Food parcels, supermarket vouchers and material aid.
Monday, Wednesday and Friday, 9.30am to 1.30pm

St Mark’s Church
Walk up and ring the doorbell
Corner of George and Moor St, Fitzroy

General Financial Support Services

Accessing Super (ATO)

Australia Taxation Office

COVID-19 early release of super (closed 31 December 2020)
The COVID-19 early release of super program closed on 31 December 2020 and applications can no longer be accepted.

HOWEVER, the ATO’s website states other grounds on which people can access their super including medical conditions and financial hardship.

Website below states more about this:


Anglicare offers a wide range of services for those in need.

They offer the following:

Home care
Food and Financial assistance
Mental health
Counselling and mediation services
Family, parenting & youth support



Food and Financial Assistance
Hours: Monday – Friday, 9AM – 4PM
Ph: (02) 8624 8600

Family Support
Hours: Monday – Friday, 9AM – 5PM
Ph: 1300 111 278

Counselling and Mediation; Family, Parenting and Youth Support
Hours: Monday – Friday, 9AM – 5PM
Ph: 1300 651 728

Mental Health Services
Hours: Monday – Friday, 9AM – 5PM
Ph: 1300 111 278

Cross Cultural Services
Hours: Monday – Friday, 9AM – 5PM
Ph: 1300 111 278

Anglicare Op Shops
Ph: 1300 111 278

Youth Support
Hours: Monday – Friday, 9AM – 5PM
Ph: (02) 9835 8040

Northern Inland
Hours: Monday – Friday, 9AM – 5PM
Ph: (02) 6701 820

Australian Energy Council

Australian Energy Council

Assistance with bills

Contact: 9205 3100



Coronavirus (COVID-19) rent relief grant

Coronavirus (COVID-19) rent relief grant

The Victorian Government has established a rental assistance fund to provide Rent Relief Grants of up to $1,500 to Victorians experiencing rental hardship as a result of the coronavirus (COVID-19) pandemic.

The one-off grant is specifically for renters living in their primary residence to help them maintain safe, secure and stable accommodation. It is paid directly to the renter’s agent, lessor or landlord to contribute to their rental payments, under their new rental agreement.

To be eligible for the grant you will need to: 

  • Have lost income as a result of the pandemic on or after 27 May 2021
  • Have less than $2,000 in savings (excluding superannuation);
  • Have a single income of less than $1,208.85 per week, or $1,813.46 as a couple, aligning to an annual income limit of $62,860 for singles, and $94,300 for couples;
  • Provide proof of a rent reduction agreement for a period after 27 May 2021; and
  • Be paying more than 30% of your income in rent.

If you meet the eligibility criteria above, you can apply for a rent relief grant online

Contact: 1300 475 170

Counselling Services

Counselling Services

Mental health helplines and online support

SANE Australia Helpline - call 1800 187 263 for information about mental illness, treatments and support for you and your carer. Website:

Mensline Australia - call 1300 789 978 for telephone support, information and referrals for men dealing with relationship issues, or visit their website:

Beyondblue - call 1300 224 636 for telephone support, information and resources for people dealing with depression or anxiety, or visit their website:

Carers Australia - call 1800 242 636 to find out about short-term counselling and support services for carers and their families in Victoria. Website:

MindSpot Clinic - call 1800 61 44 34 for a free assessment and treatment service for Australian adults with anxiety or depression. Website:

Support after Suicide - visit their website for resources, information, counselling and group support for people dealing with suicide. Website:

Black Dog Institute - visit their website for information on symptoms, treatment and prevention of bipolar disorder and depression. Website:

Poisons Information - call 131 126 for advice about poisonings, bites and medicine overdoses. Website:

National Domestic Violence Hotline - Call 1800 200 526 to talk to experienced family violence counsellors, 24 hours a day. Alternatively, you can speak to a counsellor at Lifeline on 13 11 14, available 24 hours a day.

Relationships Australia - call 1300 364 277 or visit the website for relationship support for individuals and families. Website:

Direct Line - call 1800 888 236 for Confidential alcohol and drug counselling and referral. Website:

At ease - an online suite of self help mental health tools by the Department of Veterans Affairs. Website:

Help for Children and Teenagers

Help for Children and Teenagers

Headspace which is run by the National Youth Mental Health Foundation, offers support, information and advice to young people between the ages of 12 to 25. Visit the Headspace website to find a centre near you. Website:

If you are living with, or caring for a family member with a mental illness, call Young Carers on 1800 242 636 or visit the website for information and support. Website:

Lifeline - call 13 11 14 for this free, 24-hour Australia-wide crisis support and suicide prevention service. Website:

Suicide Call Back Service - call 1300 659 467 for this free service for people having suicidal thoughts, family or friends affected by suicide, and healthcare professionals treating suicidal people. Website:

SuicideLine - call 1300 651 251 for free and anonymous support, 24 hours a day, seven days a week across Victoria. Website:

Kids Help Line- call 1800 55 1800 for free counselling and advice for young people between the ages of five and 25. Website:

Youth Beyond Blue- call 1300 22 4636 for free telephone counselling or visit their website for information, resources and support for young people with depression or anxiety. Website:

ReachOut - visit their website for information, tools and support for young people with mental health issues.


Help for Parents

Help for Parents

Parentline - call 13 22 89 for this telephone counselling service for Victorian parents and carers of children up to 18 years of age. The service is available from 8 am to 12 am, 7 days a week. Website:

Maternal and Child Health Advisory Line - call 13 22 29 for this free 24-hour telephone service for Victorian families with children from birth to school age. Website:

Raising Children Network - is an online parenting resource with advice about rearing children of all ages. Website:

Specialist services - speak to experts in child psychology and get advice on mental health issues affecting your child:

Child and Adolescent Mental Health Services, Department of Human Services

Royal Children's Hospital Community Information Website:

Association for Children with a Disability call (03) 9818 2000 (or 1800 654 013 for rural callers)

Australian Psychological Society, APS Psychologist Referral Service. Website: